Unresponsive workflow processing

Incident Report for Laserfiche

Resolved

The issue has been resolved.

Posted Apr 22, 2022 - 00:18 PDT

Monitoring

We added additional capacity to decrease a backlog. Workflows should be running in a timely manner again.

Posted Apr 21, 2022 - 20:33 PDT

Investigating

We are currently investigating an issue where workflows are waiting in an idle state and not progressing.

Posted Apr 21, 2022 - 17:15 PDT

This incident affected: US (Process Automation).