All Systems Operational

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US Operational
Sign-In Page Operational
Customer Portal Operational
Repository Service Operational
Full-Text Search and Indexing Operational
Web Client Operational
Web Admin Operational
Audit Trail Operational
Public Portal Operational
Public Portal Designer Operational
Forms Operational
Process Automation Operational
Mobile ? Operational
Direct Share ? Operational
Canada Operational
Sign-In Page Operational
Customer Portal Operational
Repository Service Operational
Full-Text Search and Indexing Operational
Web Client Operational
Web Admin Operational
Audit Trail Operational
Public Portal Operational
Public Portal Designer Operational
Forms Operational
Process Automation Operational
Mobile ? Operational
Direct Share ? Operational
EMEA Operational
Sign-In Page Operational
Customer Portal Operational
Repository Service Operational
Full-Text Search and Indexing Operational
Web Client Operational
Web Admin Operational
Audit Trail Operational
Public Portal Operational
Public Portal Designer Operational
Forms Operational
Process Automation Operational
Mobile ? Operational
Direct Share ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2021

No incidents reported today.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021
Completed - The scheduled maintenance has been completed.
Sep 18, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 08:01 PDT
Scheduled - During the above window, we will be performing maintenance on Laserfiche repository services. While the maintenance is in progress, there will be intermittent unavailability of repositories.
Sep 16, 16:47 PDT
Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021
Completed - The scheduled maintenance has been completed.
Sep 11, 12:00 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 11, 10:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 08:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 10, 12:06 PDT
Scheduled - During the above window, we will be performing maintenance on Laserfiche repository services. While the maintenance is in progress, there will be intermittent unavailability of repositories.
Sep 10, 12:04 PDT
Sep 10, 2021

No incidents reported.

Sep 9, 2021
Resolved - This incident has been resolved.
Sep 9, 14:07 PDT
Monitoring - Remediation steps have been taken and the situation is being monitored.
Sep 9, 13:02 PDT
Update - When trying to access Laserfiche Cloud, users see a "500 Internal Server Error". We are currently investigating the matter.
Sep 9, 12:40 PDT
Investigating - Some accounts may encounter errors while accessing their repositories. Investigation is underway to restore access.
Sep 9, 12:36 PDT
Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.