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US Operational
Sign-In Page Operational
Customer Portal Operational
Repository Service Operational
Full-Text Search and Indexing Operational
Web Client Operational
Web Admin Operational
Audit Trail Operational
Public Portal Operational
Public Portal Designer Operational
Forms Operational
Process Automation Operational
Mobile Operational
Direct Share Operational
Canada Operational
Sign-In Page Operational
Customer Portal Operational
Repository Service Operational
Full-Text Search and Indexing Operational
Web Client Operational
Web Admin Operational
Audit Trail Operational
Public Portal Operational
Public Portal Designer Operational
Forms Operational
Process Automation Operational
Mobile Operational
Direct Share Operational
EMEA Operational
Sign-In Page Operational
Customer Portal Operational
Repository Service Operational
Full-Text Search and Indexing Operational
Web Client Operational
Web Admin Operational
Audit Trail Operational
Public Portal Operational
Public Portal Designer Operational
Forms Operational
Process Automation Operational
Mobile Operational
Direct Share Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 13, 2026

[CA] Users May Experience An Error When Using Laserfiche AI Services
Resolved - The issue in which CA users experienced an error when using Laserfiche AI services has been resolved. We appreciate your patience while we worked to address the issue.
Oct 13, 11:07 PDT
Monitoring - We have implemented a fix and are monitoring the system to ensure CA users no longer experience an error when using Laserfiche AI services.
Oct 13, 10:17 PDT
Investigating - We are investigating an issue in which CA users may experience an error when using Laserfiche AI services. We will provide an update as more information becomes available.
Oct 13, 10:02 PDT

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

[US] Users May Experience Performance Degradation when Running Business Rules
Resolved - The reported performance degradation affecting US users when running business rules has been resolved. We appreciate your patience while we worked to address the issue.
Oct 8, 09:11 PDT
Monitoring - We have implemented a fix and are monitoring the system to ensure performance has returned to normal for US users when running business rules.
Oct 8, 08:05 PDT
Investigating - We are investigating reports of performance degradation affecting US users when running business rules. We will provide an update as more information becomes available.
Oct 8, 07:13 PDT

Oct 7, 2026

[US] Users May Experience Performance Degradation when Running Business Rules
Resolved - This incident has been resolved.
Oct 7, 19:02 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 18:26 PDT
Update - We are continuing to investigate this issue.
Oct 7, 15:59 PDT
Investigating - We are investigating reports of performance degradation affecting US users when running business rules. We will provide an update as more information becomes available.
Oct 7, 15:59 PDT

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

[US] Users May Experience Performance Degradation When Accessing Process Automation Applications
Resolved - The reported performance degradation affecting users when accessing Process Automation applications has been resolved. We appreciate your patience while we worked to address the issue.
Oct 1, 13:03 PDT
Monitoring - We are monitoring the system to ensure performance has returned to normal for users when accessing Process Automation applications.
Oct 1, 11:26 PDT

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

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