All Systems Operational

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US Operational
Sign-In Page Operational
Customer Portal Operational
Repository Service Operational
Full-Text Search and Indexing Operational
Web Client Operational
Web Admin Operational
Audit Trail Operational
Public Portal Operational
Public Portal Designer Operational
Forms Operational
Process Automation Operational
Mobile ? Operational
Direct Share ? Operational
Canada Operational
Sign-In Page Operational
Customer Portal Operational
Repository Service Operational
Full-Text Search and Indexing Operational
Web Client Operational
Web Admin Operational
Audit Trail Operational
Public Portal Operational
Public Portal Designer Operational
Forms Operational
Process Automation Operational
Mobile ? Operational
Direct Share ? Operational
EMEA Operational
Sign-In Page Operational
Customer Portal Operational
Repository Service Operational
Full-Text Search and Indexing Operational
Web Client Operational
Web Admin Operational
Audit Trail Operational
Public Portal Operational
Public Portal Designer Operational
Forms Operational
Process Automation Operational
Mobile ? Operational
Direct Share ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 6, 2022

No incidents reported today.

Oct 5, 2022

No incidents reported.

Oct 4, 2022
Account Control Service (ACS) maintenance
Completed - The ACS release has been successfully deployed.
Oct 4, 19:04 PDT
Verifying - The database change portion of update was completed successfully. ACS should be operational again.
Oct 4, 18:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 18:25 PDT
Scheduled - We are deploying a new ACS release that is taking longer than expected. ACS may be intermittently unavailable or unresponsive.
Oct 4, 18:24 PDT
Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022
Security Updates
Completed - The scheduled maintenance has been completed.
Sep 29, 21:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 18:00 PDT
Scheduled - Laserfiche Cloud will undergo a scheduled security update during the posted maintenance window. Applications on the Laserfiche Cloud platform may not be accessible during this time.
Sep 23, 15:25 PDT
Sep 28, 2022
[US] - Smart Invoice Capture Profile processing is non-operational
Resolved - The incident has been resolved
Sep 28, 13:52 PDT
Identified - Smart Invoice Capture Profile processing is non-operational due to a service degradation in the Amazon API Gateway in the us-west-2 region. See https://health.aws.amazon.com/health/status for details.
Sep 28, 10:37 PDT
Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

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