Laserfiche Status

All Systems Operational

About This Site

Get help on our forum: Laserfiche Answers
Contact support at support@laserfiche.com

US Operational

Sign-In Page Operational

Customer Portal Operational

Repository Service Operational

Full-Text Search and Indexing Operational

Web Client Operational

Web Admin Operational

Audit Trail Operational

Public Portal Operational

Public Portal Designer Operational

Forms Operational

Process Automation Operational

Mobile Operational

Direct Share Operational

Canada Operational

Sign-In Page Operational

Customer Portal Operational

Repository Service Operational

Full-Text Search and Indexing Operational

Web Client Operational

Web Admin Operational

Audit Trail Operational

Public Portal Operational

Public Portal Designer Operational

Forms Operational

Process Automation Operational

Mobile Operational

Direct Share Operational

EMEA Operational

Sign-In Page Operational

Customer Portal Operational

Repository Service Operational

Full-Text Search and Indexing Operational

Web Client Operational

Web Admin Operational

Audit Trail Operational

Public Portal Operational

Public Portal Designer Operational

Forms Operational

Process Automation Operational

Mobile Operational

Direct Share Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 16, 2026

[CA] - Business Process forms lookup rules may be slow to retrieve results

Resolved - The issue has been resolved.
Apr 16, 14:59 PDT

Monitoring - The issue has been mitigated. We will continue monitoring the results.
Apr 16, 13:58 PDT

Investigating - We are investigating an issue where Laserfiche Cloud Canada users that are filling out forms with lookup rules may encounter slowness when retrieving results.
Apr 16, 13:01 PDT

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

[US] Laserfiche Cloud pages under the Home section may be unavailable for users

Resolved - The issue has been resolved.
Apr 2, 13:03 PDT

Monitoring - A change has been implemented which should mitigate the issue. Users will need to log out of Laserfiche Cloud, clear their recent browser cache, and then log back in.
Apr 2, 11:09 PDT

Investigating - We are investigating an issue where users may not see anything when viewing pages under the Home section.
Apr 2, 10:39 PDT