All Systems Operational

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US Operational
Sign-In Page Operational
Customer Portal Operational
Repository Service Operational
Full-Text Search and Indexing Operational
Web Client Operational
Web Admin Operational
Audit Trail Operational
Public Portal Operational
Public Portal Designer Operational
Forms Operational
Process Automation Operational
Mobile ? Operational
Direct Share ? Operational
Canada Operational
Sign-In Page Operational
Customer Portal Operational
Repository Service Operational
Full-Text Search and Indexing Operational
Web Client Operational
Web Admin Operational
Audit Trail Operational
Public Portal Operational
Public Portal Designer Operational
Forms Operational
Process Automation Operational
Mobile ? Operational
Direct Share ? Operational
EMEA Operational
Sign-In Page Operational
Customer Portal Operational
Repository Service Operational
Full-Text Search and Indexing Operational
Web Client Operational
Web Admin Operational
Audit Trail Operational
Public Portal Operational
Public Portal Designer Operational
Forms Operational
Process Automation Operational
Mobile ? Operational
Direct Share ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Security Updates
Completed - The scheduled maintenance has been completed.
Jul 25, 21:20 PDT
Verifying - We have completed the security updates. We are currently checking the system health.
Jul 25, 21:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 18:00 PDT
Scheduled - Laserfiche Cloud will undergo a scheduled security update during the posted maintenance window. Applications on the Laserfiche Cloud platform may not be accessible during this time.
Jul 18, 15:31 PDT
[EMEA] - Workflow instances may get stuck in an idle state
Resolved - The issue has been resolved and Workflow functionality for new instances is restored. A recovery process for previously affected instances is in progress.
Jul 25, 13:12 PDT
Monitoring - Mitigation steps were performed to address the matter. We will continue to monitor the situation.
Jul 25, 09:29 PDT
Investigating - We are currently investigating an issue in the Laserfiche Cloud EMEA region where Workflow instances may get stuck in an idle state when performing "Run Rule" activities or may not be able to properly report back a completion status when invoked by another process.
Jul 25, 08:55 PDT
Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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