[CA] Users May Experience An Error When Using Laserfiche AI Services

Incident Report for Laserfiche

Resolved

The issue in which CA users experienced an error when using Laserfiche AI services has been resolved. We appreciate your patience while we worked to address the issue.
Posted Oct 13, 2026 - 11:07 PDT

Monitoring

We have implemented a fix and are monitoring the system to ensure CA users no longer experience an error when using Laserfiche AI services.
Posted Oct 13, 2026 - 10:17 PDT

Investigating

We are investigating an issue in which CA users may experience an error when using Laserfiche AI services. We will provide an update as more information becomes available.
Posted Oct 13, 2026 - 10:02 PDT