[US] - Some customers may experience degraded performance when browsing their repository

Incident Report for Laserfiche

Resolved

The issue has been resolved.
Posted Jun 12, 2026 - 16:00 PDT

Monitoring

A fix has been implemented and repository performance should be back to normal. We'll continue monitoring the situation.
Posted Jun 12, 2026 - 14:30 PDT

Update

Performance pertaining to browsing the repository and accessing documents has improved for affected customers. However, we continue to investigate the cause of the issue.
Posted Jun 12, 2026 - 13:58 PDT

Investigating

We are investigating performance degradation that has been reported for some US customers when accessing their repository.
Posted Jun 12, 2026 - 13:36 PDT
This incident affected: US (Repository Service).