Degraded Performance for some users when using the repository via the web interface

Incident Report for Laserfiche

Resolved

This incident has been resolved.

Posted May 10, 2021 - 13:59 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 10, 2021 - 11:54 PDT

Investigating

We are investigating reported slowness for some users when using the repository via the web interface. This includes browsing folders and importing documents.

Posted May 10, 2021 - 11:43 PDT

This incident affected: US (Web Client).